The second-hand marketplace Users Express Frustration Over Sizing Changes
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
It has advised users to check their listings and manually change the size when needed, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices after backlash from users.
